• Visit our about us page to read more about what we do!
• Our website is available to make purchases 24/7
• Our e-mail is raychboutique24@gmail.com
• Call or Text us at 772-301-2367
• Our Instagram can be found here: Instagram
• Our Facebook can be found here: Facebook

Please e-mail raychboutique24@gmail.com if you’d like to cancel your order. We are only able to cancel orders if the order has not already shipped. Please keep in mind that we try to ship out packages as quickly as possible so requests for cancellations should be sent as soon as possible.

If you received a defective or damaged item, please contact us within 3 business days of the delivery date.

• We usually ship out orders the same business day or the next business day after the order has been placed. For holidays, Friday afternoons or weekends orders may take up to 2 business days to ship orders.
• Tracking for your order is emailed to you once your order is shipped out. Tracking updates are available typically within 1 day after shipping.

We are not able to reorder everything we originally ordered, but we do attempt to reorder our best sellers. If we are able to reorder the item, we will post the item on our Arriving Soon page, found here: Arriving soon.

Send back the return yourself, using whichever shipping method you prefer to:

Raych Boutique
4182 SW Tumble street
Port St lucie, FL 34953

or

Submit a return request (through our Customer service portal and we will email a return shipping label to you!

In the unlikely event that you have received an item that is damaged or incorrect, (our apologies in advance) please email us right away at info@scandalitaly.com with your order information and we will contact you with the next steps.

• We offer free Standard Shipping for all U.S. orders over $100. Standard Shipping delivery takes up to an estimated 6 business days from the date of shipping out.
• Orders under $100 that ship will be shipped under the most economical shipping method, which can include but is not limited to services available through USPS, UPS, or FedEx.

• We also offer three priced shipping options for U.S. orders:
• Priced Ground with estimated delivery within 4 business days of shipping out.
• Priced Express 2-Day with delivery within 2 business days of shipping out.
• Priced Express 1-Day with delivery within 1 business days of shipping out.
• All shipping options are available to review at checkout.
• Priced shipping costs are calculated at checkout. The cost is based on the weight of the package.

We provide a fulfillment model that allows you to buy products individually from us and ship them directly to your customer. Instead of purchasing a large amount of inventory, you simply partner with us and list our merchandise for sale. Then, once you receive an order you forward it to us for fulfillment. We will ship the product directly from our warehouse to your customer, and charge you only for the price of the shipped item.

Yes, for more details, Please contact us via raychboutique24@gmail.com or visit our related page.

Yes. Please contact us via email Our customer service team will instruct you the process of exchange.